Field Service Management for the water sector
Our advanced field service software provides a smart solution for water companies responsible for distributing water to consumers and businesses. Simplify meter reading and digitize meters. Optimize the placement, inspection, and maintenance of water meters in a specific region. We help you strengthen workflows, make field operations more efficient, and increase customer satisfaction.
Efficiency guaranteed
Metering as a Service
Efficient remote and on-site meter reading for analog meters with Metering as a Service. So you can work quickly and accurately, with minimal error margins.
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Meter changes
Swift and effective replacement of meters, with seamless coordination between planning and execution.
Smart meters
Simplify the transition to 'smart' meters and maintain an overview of the large-scale meter upgrade.
Breakdown and maintenance
Minimize downtime and provide effective error registration and maintenance planning to ensure continuity.
Our customers
Everything your water company needs
With the PTI Planning Suite, you are ready to tackle the challenges in the water sector. Optimize your field service, enhance customer satisfaction, and stay ahead in a rapidly changing industry.
Optimal customer communication. Complete control over the creation, editing, and sending of targeted customer communication. Your customers are always informed about your visits.
The best scheduling software. Optimal planning of field service activities. Plan the most efficient routes with our intelligent algorithm and save on time and travel movements.
A personalized customer portal. Establish clear agreements with your customers and provide them with the flexibility to modify based on their preferences. Your field service personnel will never encounter a closed door again.
Mobile app for the field service. Everything your field service personnel needs on the go to carry out tasks as efficiently as possible. From digital work orders and checklists to scanning data with Artificial Intelligence.
All data accurately in once place. Easily process all required information with a single photo. Achieve higher accuracy than manual entry and directly link photos and data to the job dossier.
Cases
The specialist within the Water utility domain
Waternet chooses Metering as a Service
For water and energy companies, maintaining separate teams for physical meter readings is becoming increasingly challenging and costly. Waternet found itself in a similar situation and sought a comprehensive solution that encompassed both digital and physical meter readings. With over 30 years of expertise in the utilities sector, PTI has been the specialist in meter readings. With Metering as a Service, we take it a step further. For Waternet, we have expanded the well-known meter reading app (remote meter reading) to include door-to-door meter readings.
PTI Planning Suite Integrations
Your back-office software is one of the most critical aspects of your business operations. Your planners and field service personnel rely on your back-office software to carry out their tasks effectively. However, in today's rapidly evolving world, it is crucial to continue optimizing your business processes.
The benefits of digital work orders
Work orders are an essential component for businesses to organize, track, and document their operations, contributing to better customer service and more efficient business process management. While work orders were traditionally drafted on paper and physically signed, digital versions are now predominantly used. This digitization process brings various advantages, explaining why companies have made the transition. We will enlighten you on the benefits and why digital work orders can be a valuable addition to your business.
Optimizing Field Service Management? 5 tips
In the dynamic, ever-evolving world we find ourselves in today, efficiency has become a key factor for success. Companies aim to streamline their operations while ensuring and, ideally, improving the quality of their services. To achieve this, companies are increasingly turning to Field Service Management (FSM) as a tool.
Engaging residents in the energy transition: PTI and GroeneWarmte enhance customer experience
The energy transition has a profound impact on our entire society. In order to achieve carbon neutrality by 2050, significant steps need to be taken in the Netherlands. Our client, GroeneWarmte, plays a prominent role in this transition, and we are proud to support them. Together, we contribute to a sustainable future!
Efficient and Sustainable Charging: PTI and Inter-on inspect Charging Stations for Equans
We take pride in introducing our new project: the sustainable and efficient surveying of charging stations for Equans at PTI.
Heijmans and PTI expand collaboration
New service offering for the installation of split unit air conditioners, managing the entire process from A to Z. In summary, this encapsulates the essence of the intensified collaboration between Heijmans and PTI. This collaboration is a valuable addition to their joint ambition to streamline all short-cycle activities of Heijmans through the PTI Planning Suite.
Testimonials
