The PTI Voice Response System (VRS) is a fully automated telephone system that allows you to re-arrange appointments, process meter readings, activate credit cards and can be set up as a complaints line. The system can be used 24/7 and can easily be linked into your own customer service department.
The Voice Response System guides customers through the process, step by step, with a professional script. Alternative appointments that are available can be immediately suggested to the customer by the system being linked into a database.
The advantages of PTI Voice Response System